FAQ

Everything you need to know so you can use KwikTrust like a Pro

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How do I create an account?

Creating an account is easy as pie.

To start, you can register for a new account here.

Follow the steps below to register:

1. Click on the green "register" button in the top right-hand corner.

2. Select "Individual" if you wish to create a personal KwikTrust account or "Organization" if you are registering your company or organization for an account.

3. A snazzy form will pop up asking a few basic questions (name, email, new password). Fill in the details and click the big green register button below the form.

4. Accept the terms and conditions (there is a link so you can read up on everything you are accepting).

5. Success! You have registered your account. All that's left is to verify your email and select your plan. It's really quick we promise!

6. Head to your email and look for an email from KwikTrust! This will contain your verification code. Copy it and head back to the platform. There you will find a prompt window asking for your code. Paste the verification code from your email and click next!

7. Now you've verified your email you are at the final step before you can start signing and sending docs for free! Select your user plan. Here you will be asked to select a plan.

If you are looking to sign and send documents for free - select the "free" plan, which gives you up to 2GB of storage, unlimited (yes you read that right unlimited) digital signatures, and access to mint NFTs. You can also purchase KYCs and SuperNFT minting while on the free plan without having to upgrade!

If you know you need more storage, up to 3 KYCs, extra storage (up to 5GB), and additional users (up to 5) you can select our "Business" plan.

Once you have selected your plan you are good to go! That's it, you are now a member of the KwikTrust squad and we are so happy to have you onboard.

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How do I upload a file for signing?

To upload a file for signing there are a few quick steps to take:

Step 1: We like to help you stay organized. To upload your file first log in to your account. From your dashboard (the main page you land on) You'll see the option to create a new project, labeled "+ New Project". Click on the + symbol.

Step 2: Name your project (be sure to give it a name that describes the documents you will store within).

Step 3: Once your project is created click "view" this will take you to your project folder where you will see multiple options for different actions you can take on the platform.

Select the box that says "Files" and click "view"!

Step 4: You will then be asked to create a folder. To do this simply click on the + folder, name your folder, and tada! Your folder is good to go!

Step 5: Add your file. On the left, you will see the option to create a subfolder (if you want to get ultra-organized!), on the right you will find the option to add a file. Click that lovely green "add file" button and follow the prompts! Your file will be ready to send for a signature in no time.

If you wish to store or keep your document without having someone else verify or sign it, simply click "I would like to sign this document", and click send!

And that's it! You've officially uploaded your first file. Congratulations!

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How do I Upload a File?

To upload a file for signing there are a few quick steps to take:

Step 1: We like to help you stay organized. To upload your file first log in to your account. From your dashboard (the main page you land on) You'll see the option to create a new project, labeled "+ New Project". Click on the + symbol.

Step 2: Name your project (be sure to give it a name that describes the documents you will store within).

Step 3: Once your project is created click "view" this will take you to your project folder where you will see multiple options for different actions you can take on the platform.

Select the box that says "Files" and click "view"!

Step 4: You will then be asked to create a folder. To do this simply click on the + folder, name your folder, and tada! Your folder is good to go!

Step 5: Add your file. On the left, you will see the option to create a subfolder (if you want to get ultra-organized!), on the right you will find the option to add a file. Click that lovely green "add file" button and follow the prompts! Your file will be ready to send for a signature in no time.

If you wish to store or keep your document without having someone else verify or sign it, simply click "I would like to sign this document", and click send!

And that's it! You've officially uploaded your first file. Congratulations!

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How do I add a signatory?

Adding a new signatory is quick and easy!

1. Follow the steps above to add a new file. Once you have added your file name and description hit "next".

 

2. A box will pop up that asks you to add a signatory. Input the name and email of the person you want to sign the file.

 

  • At this step, you can specify if you need this exact person to sign your file or give permission for someone else to sign in their place.
  • You can also request that the signatory be KYC verified.

Once all your details are input click "Add".

 

3. On the next screen add a message for your signatory. Here you can also select for yourself to sign and verify the document.

And that's it! You've successfully added a signatory!

 

Made a mistake on who should sign your doc?

 

No worries, when you view files that are waiting to be signed you can edit your signatory name and email address. Just click the small edit button.

 

On this page, you can also resend the document so that it is top of your signatory's inbox. Just in case they may have missed it!

Want to add an additional signatory?

When you view your files waiting to be signed, you will also see a button to add an additional signatory, so you can be sure everyone important is invited to the party!

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How do I mint an NFT?

Looking to create an epic NFT? We've got you covered. Find the steps below to help you create your KwikTrust NFT.

1. Head to your projects page. Click on the project you want to use to create your NFT. If you don't have one yet, simply create a new project and head to the next step!

2. Once you are in your project, click on the box "SuperNFTs & NFTs"

3. Next, select "Mint SuperNFT or NFT"

4. You will then be asked to connect your MetaMask wallet. Click connect and follow the MetaMask prompts.

5. Once your wallet is connected you will then be directed to select if you wish to mint an NFT or a SuperNFT. For minting a standard NFT that is not connected to your verified identity select "Standard NFT"

6. Upload the file you wish to mint and input all details.

7. Select "Next" and Tada! You've got a nice, new, shiny NFT.

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How do I mint a SuperNFT?

Want to take your NFT game up a notch? Welcome to the SuperNFT. A Kwiktrust original the SuperNFT locks your asset to your verified identity for extra security.

Get started with minting your first SuperNFT below:

1. Head to your projects page. Click on the project you want to use to create your NFT. If you don't have one yet, simply create a new project and head to the next step!

2. Once you are in your project, click on the box "SuperNFTs & NFTs"

3. Next, select "Mint SuperNFT or NFT"

4. You will then be asked to connect your MetaMask wallet. Click connect and follow the MetaMask prompts.

5. Once your wallet is connected you will then be directed to select if you wish to mint an NFT or a SuperNFT. For minting a SuperNFT click "SuperNFT"

6. To mint a SuperNFT there is a small cost. Once you have selected to mint a SuperNFT you will be directed to a payment page. You can select your currency in the top right-hand corner with the small drop-down "select" button sitting just below the main menu bar.

You can choose to mint a SuperNFT with either KTX or USD.

Below the select button, you will see two boxes allowing you the option to pay with your MetaMask wallet or by Card.

Once you select your preferred method of payment, follow the prompts to complete your purchase. This will also pay for your KYC if you have not yet completed it on your account.

7. Once your payment is complete you will be directed to KYC.

8. Once you KYC you will then be prompted to upload your file(s) to complete the SuperNFT minting process.

9. Once you have added all files and input all details click "next" and BAM! You've successfully created your SuperNFT.

Can’t find what you’re looking for?

We are always happy to help however we can. Shoot us a message below and we will get back to you ASAP!

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